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Online Course: Professional Telephone Receptionist from Academy for Health & Fitness

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An online course you can do in the comfort of your own home!

  • The class will be taught via the internet, all you need is an internet connection
  • You don't have to be online at a specific time, you can do the course whenever you have free time

Professional Telephone Receptionist Course

The first impression is the last. If you are working as a receptionist, you are the first impression of your organisation. A single mistake in your communication can harm your company’s reputation as well as your career. The professional telephone receptionist course will teach you the essential methods, strategies and fundamentals of effective verbal communication.

You will learn time management skills and various telephone etiquettes that will make you confident and an expert communicator. Enrol in this course today, and fast track your career as a telephone receptionist.

What you Get

  • 1 x Hyperli code to redeem for the Professional Telephone Receptionist Course

How to Redeem


Course Content

  • Module One: Core Skills Required
  • Module Two: Self-Management (I)
  • Module Three: Self-Management (II)
  • Module Four: Time Management (I)
  • Module Five: Time Management (II)
  • Module Six: Organizing and Planning (I)
  • Module Seven: Organizing and Planning (II)
  • Module Eight: Communication (I)
  • Module Nine: Communication (II)
  • Module Ten: Additional Challenges

For the Full Course Content, click HERE

Key Topics to Be Covered

  • Core skills required for a telephone receptionist 
  • Successful communication strategies 
  • Key methods of essential time management 
  • Self-management techniques 
  • How to tackle additional challenges 
  • Key techniques for organising and planning

Learning Outcomes

  • Know how to implement professional behaviour in the office 
  • Understand the key strategies of self-management 
  • Gain effective time management skills  
  • Understand how to resolve challenges that teleworkers face
  • Learn how to organise and plan the reception area 
  • Identify various forms of communication and their proper use
 
Skills You Will Gain

  • Excellent self-management skills 
  • Understanding of  a different method of organising and planning 
  • Develop excellent time management skills
  • Ability to resolve challenges in telework 
  • Understanding of different communication methods


See General Terms & Conditions of a voucher  
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R173.04 Excl. VAT R199.00 Incl. VAT R8,044.35 Excl. VAT R9,251.00 Incl. VAT
39% Off
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The voucher is valid until 31 December 2021.

  Redeem your Hyperli voucher code on the Academy for Health & Fitness website.