Online Course: Customer Services Mastery from New Skills Academy
An online course you can do in the comfort of your own home!
- The class will be taught via the internet, all you need is an internet connection
- You can do your course from your computer, laptop or smartphone
- No need to travel to a specific location, you can do it at home or on the go
- You don't have to be online at a specific time, you can do the course whenever you have free time.
Customer Services Mastery (Lightning Skills Bundle) Certificate
Most industries and job positions have to deal with customers at some stage. Learning about customer relations is one of the most important skills you can have.
Customer service is the act of caring for a customer’s needs and delivering service in the most professional way. Every customer is different, and businesses need to find a way to please everyone.
What's the Deal?
- Customer Service Mastery 8 Course Bundle – R599 (valued at R1928)
After purchasing this deal, you'll need to visit the website listed to complete redemption.
Steps to register & redeem your voucher:
24-hour customer service available: firstname.lastname@example.org
About the Course
- The inner workings of NLP and the six levels of change involved
- How to deal with conflict in any workplace and in specific types of relationships. Dealing with conflict and handling it in a professional and respectful manner is one of the most important things to be prepared for in customer service.
- How to communicate with people. Communication involves many different aspects. From listening to using non-verbal signals and reading body language, communication isn’t simply talking back and forth. In this course bundle, you will focus on each aspect of communication and how to apply them in real life.
- About customer service skills online, over the telephone, as well as in person. Nowadays, business communications happen in so many different mediums and it’s crucial to be prepared for each of them.
For More Info & Full Course Content – Customer Services Mastery
- This is an Approved Course: New Skills Academy Exclusive
- Lifetime access to the course
- Certificate upon completion
- Compatible with all major devices and browsers
- 4.9 score on Trustpilot!
- Certificate: Once you have completed your test you can log in to your account and download/print your certificate any time you need it.
See General Terms & Conditions of a voucher