We cannot accept returns on electronic products which have been opened, where the seal has been broken or used. eg, earphones, cellphones, tablets etc
All baby items need to be returned in their original condition. If upon inspection, the items appear to be used, worn or without tags, we will not be able to process your return.
Mattresses & Bedding
For hygiene reasons, we cannot accept returns on any opened mattresses or bedding. Bedding items include duvets, pillows, mattress toppers, etc.
We cannot accept returns on any pierced body jewellery such as earrings for hygiene reasons.
Food, Beverages and flowers
We do not accept returns on perishable items such as food, beverages, and flowers.
Clothing & Shoes
Clothes must be returned unused and in a resalable condition with all tags. If upon inspection, clothes appear to be worn or without tags, we cannot accept returns.
Swimwear, underwear, socks and intimate's
We do not accept returns on opened items and certain types of clothing such as underwear, swimwear, and control wear (e.g. corsets, waist trainers, etc.) for hygiene reasons.
Health and Beauty
We do not accept any returns on health and beauty products due to hygiene purposes.
Furniture - Outdoor & Indoor
We are unable to accept returns on any self-assemble products that have been partially or fully assembled. We try to provide accurate measurements on our deal page and we are unable to accept returns.
CDs & DVDs
We cannot accept returns on CDs, DVDs or Software programmes if the plastic wrapping and/or security seal has been broken or if there have been any digital downloads
We do not accept any returns on adult toys due to hygiene and safety reasons.