Level 3 Admin, PA and Secretarial Diploma

Learn all the skills necessary to become a top-class admin assistant or PA with this information packed course. Spanning a wide range of topics from diary management through to how to use the software that will be essential in your role - this course has it all covered.

Whether you are just entering the workforce or you have been working as an administrative assistant and want to push your career to the next level, our PA Diploma can provide you with the insight, skills and knowledge you need to succeed in this busy career.

What you Get
 

• 1 x Hyperli code to redeem for the Level 3 Admin, PA and Secretarial Diploma

How to Redeem
 

• Look over the fine print for information on how you can redeem your voucher

Modules:
 

• Module 1: Introduction to the PA Course
• Module 2 : Diary Management
• Module 3 : Business Letter Writing
• Module 4 : Composing faxes, memorandums and emails
• Module 5 : Telephone skills as a PA
• Module 6 : Hotel and travel arrangements
• Module 7 : Filing systems
• Module 8 : Time Management Skills
• Module 9 : Invoicing/Petty cash
• Module 10 : Customer Care
• Module 11 : Customer Complaints Management
• Module 12 : Work Planning
• Module 13 : Document Presentation and Proofreading
• Module 14 : Confidence Building Module
• Module 15: Typing and audio skills to proficient level or further if you already touch type/Audio transcribe
• Module 16: How to Organise Effective Meetings
• Module 17: How to use Microsoft Outlook
• Module 18: How to use Excel – the Basics
• Module 19 : How to use PowerPoint (Basics)
• Module 20 : Word Processing with Microsoft Word
• Module 21 : Customer Communication and Reception Skills
• Duration: 15-hours

This course includes:
 

• 24/7 Student Support  
• End of course certification  
• Lifetime access to your course  
• Compatible with modern devices