Information Technology Infrastructure Library (ITIL) - Foundation V3 Course with Vizual Coaching AcademyMerchant Name Location
If you’re looking to boost your career in the customer-focused approach to delivering information technology that is service management, this great-value online course will enable you to do just that. From governments to Fortune 500 companies to small businesses, ITIL is globally acknowledged as the most popular channel to deliver best practices for IT service management.
The easy-to-access online course content is perfect for anyone who wants to launch a career in project management or IT service management - or alternatively enhance the skill set they already possess. Students will cover service strategy, design, transition, operation and continual service improvement, which make up the five key concepts within ITIL.
What’s the deal?
Information Technology Infrastructure Library (ITIL) - Foundation V3 Course – R499 (valued at R7296)
Key Learning Points
Get to grips with the ITIL qualification scheme including levels of qualifications, qualification bodies and the ITIL Foundation Certification Stubble.
Work through a comprehensive introduction to service management, covering service management processes and best practices.
Learn why you should choose ITIL and gain insight into service management practices and the service lifestyle.
Tackle service strategy including service strategy purpose and objectives, scope, business value stubble, key principles and finally service strategy processes over four comprehensive parts.
Find out about service design, covering purpose and objectives, scope, business value, key principles and processes over four units.
Move on to service transition and learn about service transition purpose and objectives, scope and business value, key principles and processes, again over four parts.
Explore the basic concepts of service operation before moving on to service operation processes, access management and functions.
Gain an insight into the purpose, objectives and scope of continual service improvement, before getting up to speed with the key principles and processes involved.
Explore service management technology including SMT service automation and SMT service analytics.
Consolidate your new skill set by exploring how all the units fit together.
The ITIL Qualification Scheme
Introduction to Service Management
ITIL® and the Service Lifecycle
Continual Service Improvement
Service Management Technology
How it all Fits Together
Valid until 31 December 2021.
Redeem online: www.vizualcoaching.com/redeem-voucher
Redeem course within 1 month from date of purchase.
No refunds on online courses.
No-shows forfeit Hyperli voucher.
Technical support available 24/5 via email, telephone and online chat.
Access to course material for 12 months.
Training runs on any Compatibility: Windows, Mac, iPad, Android.
Training material available in English only.
Course log-in details and instructions will be emailed to you within three working days of redemption.
Course completion certificate included.
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No Software included.